Refund Policy
We want you to love your purchase. If you are not completely satisfied with your acne patches from PimplePatches.US, we’re here to help with an easy and fair refund process.
🛍️ Return Eligibility
- Products must be unopened and unused.
- Return request must be made within 14 days of receiving the item.
- Damaged or defective items are eligible for a full refund or replacement.
📩 How to Request a Refund
To start your return or refund request, please email our support team at support@pimplepatches.us with your order number and the reason for the return.
💰 Refund Process
- Once your return is approved and the product is received, we will process your refund.
- Refunds are issued to the original payment method within 5–7 business days.
🚫 Non-Refundable Items
We do not offer refunds on:
- Opened or used items
- Sale or clearance items
- Gift cards
📦 Return Shipping
You will be responsible for return shipping costs unless the item is damaged or we made a mistake.
📞 Contact Us
If you have any issues or questions about our refund policy, feel free to contact us — we’re here to help!